Hi there,
Facing this error when going to td composer to edit the page, it was working fine before, I tried to solve this by updating the theme.. but still same issue..
Error at zones: 6(models) : 3(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Screenshoot of the issue : https://prnt.sc/oOFli7087D4U
Thanks
Hi,
This situation can appear from more problems.
For example it can be from a plugin conflict, for this you need to make a test using only tagDiv plugins.
Also, this problem can appear only on specific page, or it can be do to a code set in the header or footer (you can test it by setting the default header and footer -> https://i.imgur.com/VVlG7W7.png), in this case what you can do is to use the revisions for that page or cloud template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
We also made a guide, please check it: When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, we can take a look at it, make a full backup for your website
and please send us an email at contact@tagdiv.com provide wp-admin access and include the link of this topic. We’ll check it as soon as possible.
Thank you!
I have put several tags in the text column and in the html column and tagdiv composer has stuck. I can neither do nor undo.
Same here with version 11.4.2
Hi,
There was added a new option to turn on/off the undo option (there were users that asked for this option), so you can enable it from manager -> https://i.imgur.com/2c9zYoW.jpg
Now, most of the time when that message is display, then it is an element on the page that is interfering with the theme, it can also be a plugin.
I checked the screenshot and I saw a strange thing -> https://i.imgur.com/sU564sc.png is this look the same on a new page?
What you ca do is to use the revisions for that page or cloud template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
We also made a guide, please check it: When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, we can take a look at it, make a full backup for your website
and please send us an email at contact@tagdiv.com provide wp-admin access and include the link of this topic. We’ll check it as soon as possible.
Thank you!
Hi Calin,
It was one of the plugins I had there which got updated and caused this.. so deactivated it. thanks for your help.
Plugin name is : Login/Signup Popup if this helps anyone here..
Hi ayo1w, we are glad that you manage to resolve the situation!
