Errors when adding and removing elements in composer

Posted in: Newspaper
Post count: 5
shtv
#398950
Apr 28, 2021 at 10:08 am

Newspaper version: 10.4
WordPress version: 5.7.1
PHP-Version: 7.4
Browser: Chrome (latest)
Installed plugins:
– tagDiv Cloud Library
– tagDiv Composer
– tagDiv Social Counter
– tagDiv Standard Pack

Hello,

When adding a new element via Composer the element is added, but not usable. When trying to delete the element, we encounter multiple errors, see https://imgur.com/a/IU09YPf

We tried to deactivate all unnecessary plugins, but the error still occurs.

Any help is highly appreciated.

Post count: 21065
Bettina
#398992
Apr 28, 2021 at 12:45 pm

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know about your results!

Thank you!

Post count: 5
shtv
#398995
Apr 28, 2021 at 1:01 pm

Hi Bettina,

thanks for your reply. It looks like its working again!

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