Extrem processor usage

Dear Tagdiv Staff!

We have a huge problem what must to solve please.
We have a news paper theme and it’s reached the maximum limit of server processor.
The entry process number reach the 2000 and more … this is an extremly number and the server has crashed many many times.
We switch off all plugins except Tagdiv composer and other Tagdiv plugins, but the processor usage don’t fall.
After we turn off the theme and change it to another the resource usage going down. The first time when we detect this problem the lastest newspaper update. Before, we haven’t got any big problem, but yet, it is horrible and haven’t any idea about the solution. There is the latest wordpress info:

### wp-core ###

version: 5.5.1
site_language: hu_HU
user_language: hu_HU
timezone: Europe/Budapest
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 20
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/muixhord/public_html
wordpress_size: loading…
uploads_path: /home/muixhord/public_html/wp-content/uploads
uploads_size: loading…
themes_path: /home/muixhord/public_html/wp-content/themes
themes_size: loading…
plugins_path: /home/muixhord/public_html/wp-content/plugins
plugins_size: loading…
database_size: loading…
total_size: loading…

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Newspaper (Newspaper)
version: 10.3.6.1
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: none
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, editor-style, menus, widgets
theme_path: /home/muixhord/public_html/wp-content/themes/Newspaper
auto_update: Kikapcsolva

### wp-themes-inactive (1) ###

Twenty Twenty: version: 1.5, author: WordPress Magyarország Közösség,Auto-updates disabled

### wp-plugins-active (19) ###

a3 Lazy Load: version: 2.4.1, author: a3rev Software, Auto-updates disabled
Advanced Gutenberg: version: 2.4.5, author: Advanced Gutenberg, Auto-updates disabled
Async JavaScript: version: 2.20.03.01, author: Frank Goossens (futtta), Auto-updates disabled
Code Snippets: version: 2.14.0, author: Code Snippets Pro, Auto-updates disabled
Contact Form 7: version: 5.2.2, author: Takayuki Miyoshi, Auto-updates disabled
Disable Comments: version: 1.11.0, author: WPDeveloper, Auto-updates disabled
Insert Headers and Footers: version: 1.4.6, author: WPBeginner, Auto-updates disabled
LoginPress – Customizing the WordPress Login: version: 1.4.6, author: WPBrigade, Auto-updates disabled
Smash Balloon Instagram Feed: version: 2.4.6, author: Smash Balloon, Auto-updates disabled
Smush: version: 3.6.3, author: WPMU DEV, Auto-updates disabled
tagDiv Cloud Library: version: 1.5 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Composer: version: 2.6 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Social Counter: version: 4.7 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Standard Pack: version: 1.0 BETA | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
W3 Total Cache: version: 0.14.4, author: BoldGrid, Auto-updates disabled
Webcraftic Hide login page: version: 1.1.1, author: Webcraftic <wordpress.webraftic@gmail.com>, Auto-updates disabled
WP-Optimize – Clean, Compress, Cache: version: 3.1.2, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
WP User Avatar: version: 2.2.7, author: ProfilePress, Auto-updates disabled
Yoast SEO: version: 14.9, author: Team Yoast, Auto-updates disabled

### wp-plugins-inactive (2) ###

Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates disabled
Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1802
imagemagick_version: ImageMagick 7.0.10-10 Q16 x86_64 2020-07-09 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 125 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 12288
imagick::RESOURCETYPE_MAP: 125 GB
imagick::RESOURCETYPE_MEMORY: 63 GB
imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.2.5
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.36.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.9 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 10
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.62.0 OpenSSL/1.0.2k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.2.33-MariaDB-log-cll-lve
client_version: mysqlnd 7.4.9

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/muixhord/public_html/wp-content
WP_PLUGIN_DIR: /home/muixhord/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

Dear Simon C.

Many thanks for your answer!
Unfortunatelly, we tried another solution to rule out the problem. So, we install a new wordpress and reinstall the newspaper theme with the TD composer components. When the process finished the cpu usage going up near to 70-80%…There was no any post, any visitor, other plugins and any pagination.That time we used the latest theme with 5.1.1 wordpress and the recommended 7.2 PHP…

Dear Staff!

A high CPU connection did not provide a solution. (https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/)

the theme is used according to the recommended settings.
Processor load is almost 100% for 200-300 users.

We want to ask for more help.

Website: https://www.Szeged365.hu
Newspeaper

Hi!

Hi feppa20, so this guide https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/ did not help? – No.

What resources do you have for your website (cpu and ram) ?
CPU: 20000mhz
4GB RAM (usage 15-20 max 50%. Last server have 8 gb no usage. ram no problem)
200 process
80 ep
4096 iops

Also make sure that all theme requirements are set like in this guide -> https://forum.tagdiv.com/requirements-for-newspaper/
we set everything based on that

There was an old server that was stronger and bigger, it was also used at 100%.

What can we do?

Thanks.

Can we expect the cloud library to have the same amount of templates as the standard pack anytime soon?

Hello!

We have made the requested settings!

The load is the same.
20% 0 visitors on the test page.

We have moved to our own server, this specification:
(No shared resource)

8 vCPU,
800 CPU weight, 8192 MB RAM, 2048 MB SWAP, 320 GB SSD, 6 TB network usage

I created a user for tagdiv for the test page. I enclosed it in an email.
E-mail subject: ENFX63
E-mail: laczi.ronald@gmail.com

Will you see it please?
Thanks!

I was send email contact@tagdiv.com