Hi there,
I activated the Newspaper theme today and unfortunately I have severe loading problems:
Sometimes everything works for a couple of minutes, then suddenly the Tagdiv Composer (or also Cloud Templates) isn’t working anymore. It won’t save my changes and the whole website (backend and frontend) isn’t reachable anymore. It looks like it’s loading and loading and loading…
After about 5 minutes and only when I refresh the page, suddenly it works again. But only for some minutes.
My Internet works fine at every other website. My boyfriend uses Newspaper on the same server and doesn’t have these problems.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Also please provide a link to your website.
Thank you !
Hi Vlad,
it’s http://www.annaobermeier.at – I already upgraded my PHP version, I think the memory limit is also right but maybe you can have a look what seems wrong.
After I made the changes, today it’s a bit better but yesterday when starting with the new theme, it was also fast at the beginning.. then the problems came..
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
