Facebook social counter

Posted in: Newspaper
Post count: 7
Naturobio
#125514
Jul 30, 2016 at 11:20 am

Hello, and congratulation for your work.

We are working on our website (newspaper template) but the social counter facebook doesn’t work even if we respect all recomandations (also if we add “/” at the end of the ID). We checked APP facebook, all the keys, we have the latest version of newspaper and the last plugin (tag social counter).

Thanks for your help

Max

Post count: 21
invernessgigs
#125517
Jul 30, 2016 at 12:28 pm

we had a similar issue you can see the help received at https://forum.tagdiv.com/topic/social-counter-not-working-9/

Post count: 23312
Catalin
#125640
Aug 1, 2016 at 11:43 am

Hello all,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) and also, the latest version of required plugins -> Social Counter 4.1 and Visual Composer 4.12. Clear all your caches and test it again.

Thanks for your understanding!

Post count: 7
Naturobio
#125672
Aug 1, 2016 at 1:47 pm

THe problem seems to be solved. Thanks !!!

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