Facing an Ajax Console Error

Posted in: Newspaper
Post count: 70

Hello Tagdiv,

I hope this message finds you well. I wanted to bring to your attention an issue I am facing in the new version of Newspaper 12.5.

Whenever I click on the “Load More” button at the post loop, an Ajax error is displayed in the console. I have attempted to resolve this by disabling the cache plugin, so it seems that the issue is not related to the cache.

Could you kindly assist me with resolving this problem? Your help would be greatly appreciated.
Error Video – https://drive.google.com/file/d/1wEXSr5uMUbedsWqlguB7QEg8gDCz-VMc/view?usp=sharing

Thank you and best regards,
Hindistack

Post count: 21065

Hello!

500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
Check those guides: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://eu.siteground.com/kb/internal_server_error_500/

Thank you!

Post count: 70

Hello Bettina,

I am facing this issue because of deferred JS on website. I was wondering if you could kindly assist me in identifying the specific file that needs to be excluded in the JS so that these errors do not show up anymore. For further clarification, I have attached a reference video that you can watch.
Video – https://drive.google.com/file/d/1TVaTckqXAegJPvsxZ_G8LhoKrK1tHMVR/view?usp=sharing

Thank you very much for your help and support.

Best regards,
hindistack

Post count: 21065

Hello!

It should be this one: /wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
Other js we do not have in the theme in which they can be placed.

Thank you!

Post count: 70

Still facing the issue

Post count: 21065

Hello!

So, you should check why this error occurred on your website. Please inform your host provider as well.

Thank you!

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