When I try to set it as global for a single post, it’s get auto revert back to standard default. another issue is when I try to downgrade to the old version, it’s do nothing.
when we set post or category or header template from cloud library under thyme panel, it always reverts back to default,
let me know if there are any in the new theme and we are getting this fixed in updates, if not I need a refund.
also, the theme is not getting activated, it’s say got activated successfully but the above says not activated.
Hello @niranjanmotonews!
That’s very strange. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– your license code to help you with the activation
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
