Fatal Error!

Posted in: Newspaper
Post count: 2
damon
#221798
Mar 8, 2018 at 8:43 am

Hi,

I just noticed that my links, on my homepage was not working. I received the following error:

Fatal error: Call to undefined function search_shortcode_net() in /home/directory/public_html/wp-content/themes/canvas-child/header.php on line 143

Does anyone know what this is, and/or how to fix it?

thanks,
Damon

  • This topic was modified 8 years by damon.
Post count: 23312
Catalin
#221916
Mar 8, 2018 at 4:18 pm

Hello damon,

Please update the theme again via FTP way, remove all of the untested plugins, clear all the caches and check the results. Make sure that your system status parameters are correctly increased according to our documentation and also if you are using some untested plugins, clear all of them and leave just to activate the plugins which come bundled with the theme core files.

Thanks for your understanding!

Post count: 2
damon
#222010
Mar 9, 2018 at 5:10 am

Catalin,

How do I update the Theme? Is there a link I can go to?

Thanks,
Damon

Post count: 23312
Catalin
#222131
Mar 9, 2018 at 4:39 pm

Hello damon,

We recommend the FTP method according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Do not forget to make a full backup to your database before each theme install.

Thanks.

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