Hello,
Until 13th of February our website worked well with Newspaper, we used TD composer. On Monday the site collapsed, and we found out, that the TD Composer plugin cause the error. Would you be so kind to help, how can we fix it.
Rgds
Hello,
Please let me know the message error.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
I checked system settings:
WordPress 6.1.1
Apache
Current PHP version: 7.4
memory_limit: 256M
Everything has green checkmark on the system status screen.
I deactivated all plugin, and after activating only the TD composer plugin, the website has the following error (it is translated from Hungarian):
“There has been a serious error on our site. Check the mailbox at the administrator email address for details.
Learn more about WordPress debugging.”
Thank you for your help
Hi,
Please let me know if you have tried to use only tagdiv plugins and check if the error appears.
Please try to double the wp memory limit, this problem is when you use plugins that in turn require a wp-memory limit (WPML, revolution slider) each, in turn, requires 256 MB wp memory.
Thank you!
Hello
As I write to you I activate only TD composer.
The solution was to delete TD composer plugin, and reinstall it.
Rgds
Ivett
Hello Ivett,
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
