Just having this from WordPress. Can anyone help explain what’s happening?:
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, tagDiv Composer.
First, visit your website (http://staging.koparacreative.co.nz/) and check for any visible issues. Next, visit the page where the error was caught (http://staging.koparacreative.co.nz/wp-admin/post.php?post_id=1266&td_action=tdc&tdbLoadDataFromId=127&tdbTemplateType=category&prev_url=%2F%2Fstaging.koparacreative.co.nz%2Fcategory%2Fschool-resources%2Fhome-school-partnerships%2F) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
Error Details
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An error of type E_ERROR was caused in line 649 of the file /home/kopara/public_html/staging.koparacreative.co.nz/wp-content/plugins/td-composer/includes/tdc_main.php. Error message: Allowed memory size of 268435456 bytes exhausted (tried to allocate 3707173 bytes)
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Let me know if this was helpfull !
Thank you !
PHP memory limit is already set to 256MB.
Looking at the logs, the plugin was trying to use 330MB of RAM. Which is more than the majority of sites use in total.
We can access the site but we are still locked out when we try to edit a template. Our host is trying to help but hasn’t come up with anything yet.
Please can you give us some ideas as to what else we can do as this could become a major problem for us if we can’t resolve it.
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email. Also please leave the mailchimp in.
Thank you !
