FB Like button disappear from td-post-sharing-bottom

Posted in: Newspaper
Post count: 3

Hello,

On one of my page (just this one) the FB like button is missing.

How can I fix this please ? thanks

missing like button

Post count: 23312

Hello ByZource,

Please ensure that option is enabled from Theme panel, like here -> https://www.screencast.com/t/btV5KTQOWk1 and then try to clear all the caches and check the results. Also, if the problem is still there, you should provide your website URL so I can take a closer look at it.

Thanks for the message!

Post count: 3

The option is enabled and I cleared the caches, but I still have the same problem.

Here’s the link -> http://www.regime-diete.com/diete-3-semaines-avis-critique/

Post count: 20688

Hi,

Try as a test to deactivate all plugins except the ones that are provided with the theme, then clear the cache again and check if this has any effect.
If you have any custom code in the theme panel or added to the theme files directly, check that as well.
The element should display properly if it is enabled in the theme panel. Please let us know the results.

Thanks

Post count: 3

I deactivated all the plugins, but still no like button.

I also checked for custom code, but I found nothing.

What I don’t understand is why it’s only on this page.

Thanks.

Post count: 20688

Hi,

This is unusual indeed. The problem is only on that specific post, I could not find others in this situation. If a plugin is not responsible and you have no custom code in the theme panel or added directly to the theme files, then everything should work properly.
You could try a theme re-install by FTP, if possible
https://forum.tagdiv.com/how-to-update-the-theme-2/
Consider making a backup before, just to be safe.
There does not seem to be anything specific on that post, that could be causing this.

Thanks

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