Hello ByZource,
Please ensure that option is enabled from Theme panel, like here -> https://www.screencast.com/t/btV5KTQOWk1 and then try to clear all the caches and check the results. Also, if the problem is still there, you should provide your website URL so I can take a closer look at it.
Thanks for the message!
The option is enabled and I cleared the caches, but I still have the same problem.
Here’s the link -> http://www.regime-diete.com/diete-3-semaines-avis-critique/
Hi,
Try as a test to deactivate all plugins except the ones that are provided with the theme, then clear the cache again and check if this has any effect.
If you have any custom code in the theme panel or added to the theme files directly, check that as well.
The element should display properly if it is enabled in the theme panel. Please let us know the results.
Thanks
Hi,
This is unusual indeed. The problem is only on that specific post, I could not find others in this situation. If a plugin is not responsible and you have no custom code in the theme panel or added directly to the theme files, then everything should work properly.
You could try a theme re-install by FTP, if possible
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Consider making a backup before, just to be safe.
There does not seem to be anything specific on that post, that could be causing this.
Thanks
