Featured Image thumbnail and Facebook post preview not working

Posted in: Newspaper
Post count: 13
GCordeta
#269069
Dec 27, 2018 at 4:56 pm

Hello,

Updated to the latest version, cleared cache but the featured image and thumbnail for the standard post is not working. All my new posts seem to be suffering from this issue. Here’s a sample of my post

http://www.pinoyhiphopsuperstar.com/pikaso-mnl-hip-hop-festival-2018/

My website: http://www.pinoyhiphopsuperstar.com/

http://prntscr.com/m070vq
http://prntscr.com/m07194

Also when shared to Facebook http://prntscr.com/m06zpi other image is being previewed. I have a featured image, enabled too and used the classic editor in WordPress.

What seems to be the problem.

Please help

Post count: 35449
Calin
#269130
Dec 28, 2018 at 9:42 am

Hi,

Please deactivate all non theme plugins, clear all cache and try again to see if there is still a problem with the feature image.

For the second problem please try our tutorial for Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hope this will help you.

Thank you for your understanding.

Post count: 13
GCordeta
#269149
Dec 28, 2018 at 10:39 am

Hello,

I already deactivated the non-theme plugin and activated again, cleared cache but the problem persists. Installed the Thumbnail Regenerate plugins too, sharing posts in Facebook do not show still the featured image like before.

Post count: 35449
Calin
#269191
Dec 28, 2018 at 2:03 pm

Hi,

Please notice that the image for Facebook sharing need to be 1200 x 630 px
https://www.screencast.com/t/ZWozMmbLfe
Please make sure that you set correctly the Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also you can deactivate lazyload from Newspaper>Theme panel>Template Settings
https://www.screencast.com/t/zDxt8d921eG1
Let me know the results.

Thank you.

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