Hi, we have a problem with featured images on our website (http://newsbitt.rs). By some random order they suddenly won’t load at all (we get gray background instead of featured images) or they are loading aligned to left (we get a part of featured image and the rest is gray background). We are sure that it doesn’t have anything to do with featured images sizes, because the problem is the same, no matter if featured image is for example 1200x700px or 1920x1080px (or larger). The screenshots of this problem is in links below.
P.S. We regularly update the Newspaper theme and its plugins.
Hi
I’ve checked your site and images are displayed fine now: http://screencast.com/t/25hLPiPxVTn – http://screencast.com/t/EQkk3sZP
If you still have this issue try to clear all caches, purge the cdn if you’re using then test test site again.
Thanks!
thanks for reply. The problem is happening randomly, not all the time and not always to same visitors. We are clearing cache every time when someone informs us about this issue, but it doesn’t help. And we are not using any cdn. This problem appears and disappears by itself each time.
Best regards.
Hi
We recommend WP Super Cache for caching so try to use it as it’s recommended in our documentation and check if the problem is still there: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this helps.
Thanks!
