Featured images not appearing in mobile theme

Posted in: Newspaper
Post count: 15
aj.reynolds
#370938
Oct 27, 2020 at 10:54 am

Hi Guys; I’ve set up the theme with the mobile version, and even though I’ve switched the appropriate thumbnails on, the featured images are still not showing. Any ideas?
https://www.indianlink.com.au/

Post count: 35449
Calin
#371043
Oct 27, 2020 at 7:04 pm

Hi,
The mobile images do not appear because you are using the mobile theme plugin, then you need to enable in theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.
Also if you want to have the same version of mobile, you do not need to use the mobile theme plugin, you need to use the responsive version, therefore you need to disable the mobile theme plugin or use it only for amp -> https://i.imgur.com/I7efenm.png
Hope this will help you!
Thank you!

Post count: 15
aj.reynolds
#371084
Oct 28, 2020 at 1:08 am

Hi Calin;

Thanks for your response. As mentioned, I’ve already switched the appropriate thumbnail sizes on. The images don’t appear regardless of whether it is MOBILE+AMP or just AMP.

I’ve emailed the site details to you for review. Thank you!

Post count: 35449
Calin
#371202
Oct 28, 2020 at 3:07 pm

Ok, you you sent an email, we’ll check the situations and see what needs to be done to display the featured image.
We’ll reply you as soon as possible!
Thank you!

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