Hi. I want to configure Featured Video for some post, but I follow the instructions on the web (https://forum.tagdiv.com/featured-image-or-video/) and the result is next:
Configure: https://www.screencast.com/t/GtwRk7769
Preview: https://www.screencast.com/t/YCqTWWEI
The video is not shown as featured of the post.
Thanks.
Rgds.
Hi again.
I have already managed to get the featured image to load automatically but the video does not work
https://www.screencast.com/t/61n9scyjvv >>> https://www.screencast.com/t/PUYfOGTH
The button to watch the video does not appear.
Rgds.
Hello,
Please check this video -> https://www.screencast.com/t/TFeG4aeBr6HH please try to delete the featured image.
Thank you!
Hi Anamaria.
Yes, I follow all steps… but in my site doesn’t work…
Rgds.
Hello,
I notice that you use a classic editor, please try to use the Gutenberg editor and see if the problem persists.
Thank you!
Hi.
Classic or Gutenberg editor, same problem.
Rgds.
Hello,
If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic to identify you
Our team will take a look!
Also during the investigation to know that we will disable the other non tagDiv plugins
Thank you!
