Featured Video Error

Posted in: Newspaper
Post count: 48

Please look at http://goodlife.visitar-praga.com.pt/ (Right column). Why is that error occurring? I inserted featured video link and selected Video Format

Post count: 22421

Hi,
This error appears only on module 16. It;s a theme bug that we will fix in the future. Please change this block to another one until the thumbnail bug is fixed in the next version of the theme.
As for the videos themselves, you have 2 videos on the post but none of them are featured videos. Please use this implementation for the featured video to work properly: https://forum.tagdiv.com/featured-image-or-video/
Thank you!

Post count: 48

Hi Bogdan, thanks for the information.

However, I don’t know how come you say that “none of them are featured videos”. As you can see here, the video is defined as “featured video”: http://www.screencast.com/t/RBuyJbyrNMHN

Post count: 22421

Hi,
Yes, you are right, the first one is set as featured but it’s strange that on your homepage the theme does not have a featured image to show and it’s displaying the placeholder instead. That is why the error shows on that particular module. When there is no featured image to show. Maybe your plugins interfere with the creation of featured images from video posts. Try to create a new video post and see if there is a featured image grabbed from the video.
Thank you!

Post count: 48

I will. No worries, this is not specially important, definitely not critical. Later on I will let you know what happened 🙂

Post count: 48

Hello. I changed the block. As you could see in my screen shot the video is correctly configured as “Featured Video” and still we have that problem visible on the front page.

Post count: 22421

Hi,
You are no longer getting the thumbnail is not set error but you are not getting a thumbnail for your video.
I have logged in to your site and set the video again and the theme created it’s featured image properly. Please make sure you check the video post option before you add the video link so the theme can grab the image form the video. I simply deleted the video link and added it again for the theme to create the featured image and it did.
Thank you!

Post count: 48

All fixed, thanks! I will be waiting for that bug fix as I prefer the other block style, but no worries.

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