Greetings, I recently migrated my site to a new web server. Now when I go to add a featured video link and save the post the system will not automatically add a featured image from the video. How can I fixed this?
After placing the video link in the box, I have to manually upload a feature image. My website: ascensionenergies.com
Just to be clear, the theme does not automatically grab the featured image/thumb from the video itself.
Hi,
It should create the featured image from the video you set, as soon you update the post
– https://forum.tagdiv.com/featured-image-or-video/
There could be a plugin that is interfering with this function. Try as a test to deactivate all your plugins except the ones that are provided in the theme package, and clear any caching installed.
Then set a featured video for a post, and see if the image is created properly.
Thanks
Hello rbaron0627,
I have inspected your website and I saw that your Video posts are working as expected, as you can see here -> https://www.screencast.com/t/xNpErfoJtplu It seems that the Featured video takes images from your video and place it in the block thumbs as featured image as expected. Where is the problem?
Thanks for your understanding!
