Hello,
We have recently moved the site to a Nginx server, everything is oeprational except for Feature Video, it will not create the feature image.
I’ve ensured following the steps here:
https://forum.tagdiv.com/featured-image-or-video/
For Feature Video
I have disabled everything, zend ocpache, all caching plugins, I’ve disabled all plugins entirely except for js_composer.
We are running PHP 5.6.
Hello,
Please make sure the video you are using comes from YouTube/Vimeo Any other platform will not work with this option. If the problem still persists without plugins, please check your system status parameters and increase them according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes, and if you still have this problem then send us an email at contact@tagdiv.com and provide your website and wp-admin so we can login to inspect the problem. Also include a link to this topic so we can identify you.
Thank you!
why have the featured photos just stopped loading, weve had no trouble until a few days ago. High res pics and low dont load. All I get is a white and gray checker board with some writing in it.
Hello,
The images usually disappear when you have an js error (mostly caused by plugin conflicts) Please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it.
Now your images shopuld display fine and you need to identify the conflicting plugins.
Thank you
PS (please create a new topic when having an issue).
