Hello, I’ve set a post format as Video and I added the element “single post featured image” in the post. Now I see the grey block in the composer editor, but I can’t see the video online. I see just white space. I’ve checked the preference out in the post editor and all things are activated (included featured video). I’ve also removed the cache but nothing appears. What’s happen?
the video link is from YouTube (not a short)
Hello @emanuelebosi !
Please follow this guide: https://forum.tagdiv.com/featured-image-or-video/
Thank you!
Hello,
I’ve followed that guide but it doesn’t work
Yes I did. I also tried to create a new post and to change template, but it doesn’t work. The site doesn’t show the video. I only see empty space.
Hello @emanuelebosi !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Ok, I’ve sent you an email
