Hi, I am facing few issues with my header! When I open my website with desktop it shows mobile header for a while and same case in smartphone. It shows desktop header for a while!
Image attached: https://i.imgur.com/S50Yhnf.png
2. Another thing I am facing is that the sticky header, during the sticky part it is not showing my logo in smartphone version
Additionaly it is making extra pages accessible to everyone like these: https://www.mustips.com/tdb_templates/author-template-27-life-news-pro/
How to hide them as well?
Hello !
We have inspected your website on desktop and mobile devices as well. Now the sticky header seems to work fine.
Indeed there seems to be a problem with the header loading when refreshing the page but that looks to be a slow host or loading time. In order to improve your page we recommend firstly testing your page using GTMetrix.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
You can also follow our page speed tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you !
Hi, I already did as you mentioned. But slow host i guess is not a problem. Because in past newspaper runs fine. Secondly, you missed my second part of the question
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
And for the pages you can delete them from dashboard – pages. Also let us know what path have you followed in order to get to that page so we can inspect.
Thank you !
I imported those pages from cloud templates in order to set post template, header and category. In case I am deleting those pages, my custom post design is getting lost.
Hello !
And what exactly you do to access them ? We have searched the entire website in order to find something that will lead us to them but we haven’t found any.
Thank you !
Note: I am not using Standard Plugin
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Email sent
