I’m not a new user and have been using the theme for more than 3 years now.
Recently I found that the new articles whichever I’m publishing have a small thumbnail on the sidebar. Previously it used to be in perfect dimensions. I regenerated the thumbnail, but still, it says the same.
Screenshot – http://prntscr.com/h1o08g
sample link to check the sidebar – https://www.igadgetsworld.com/toycool-multi-functional-outdoor-ac/
Hello vamsinani24,
I have inspected your website and I did not saw any problems with your thumbnails. Everything seems to work as expected.
Thanks for your understanding!
No, they are not.
Please check the screenshot for reference – http://prntscr.com/h1woof
the thumbnail is smaller than the recommended size.
Hi,
It seems there are problems with the thumbnail size not only in the sidebar, but also in other places. The theme will create thumbnails from you featured images, they will be displayed on modules
– https://forum.tagdiv.com/theme-thumbs/
Please try to regenerate the thumbnails like this
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Clear all caching after the process is complete.
Thanks
Hi, Simon!
I did just like you said, but the thumbnails are still small.
Any help?
Any help on this?
Still have the same issue
Hi,
Still the thumbnails are not created from what I can see. Take note of the requirement mentioned in the guide for the server configuration
– https://www.screencast.com/t/eCb30BdGK1N
Contact the hosting provider and see if the GD library for PHP is available. Then regenerate the thumbnails again, clear all caching and purge CDN files.
Thanks
Sure. Shall check with host and update you.
