Hi, I activated the TagDiv Newspaper 8.7 theme on my website but I have some problems with the new Flex Block 1. It doesn’t show the thumb, even if I choose “normal” in TagDiv Composer>Layout>Article image>Image position when I edit the page in the frontend. It just pushes the title of the article 5-10px down when the image position is set to “normal” and the title goes back to its top position when I set the image as “hidden”.
Furthermore, when I set the border in TagDiv Composer>CSS (for example, Border style = Solid, 2 px etc…) It shows the border when TagDiv Composer is opened but It disappear when I close the Composer and I go back to the page.
On localhost It works just fine and I cannot understand what’s happening on the remote server.
On localhost the site runs on Windows and PHP 7.1.7, while on remote server it runs on CentOS and PHP 5.6.
Can you help me? Thank you.
Hello libraeditrice,
Please check our theme requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Please also update your tag div composer plugin by deleting the current one you have and installing it again from the 8.7.3 package.
if that does not fix the issue, you can try to add this code to your .htaccess:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Thank you!
Thank you for the answer, but It didn’t fix. The site is on a dedicated server. Regarding the server requirements, here is my “equipment”:
– WordPress version: 4.9.5 (recommended: 4.0);
– webserver: Apache (recommended: Apache or Nginx);
– php.ini memory limit: 70MB (recommended: 64M);
– PHP version: 7.0.2 (recommended: PHP 5.4 or greater) (I had 5.6, I’ve changed the PHP version in cPanel to fix this problem, but It didn’t work);
– MySql version: 5.6.38 (recommended: MySQL 5.5 or greater);
WP Super Cache installed.
TagDiv Composer plugin deactivated, deleted, reinstalled and reactivated.
Nothing.
Sorry if I ask help again, but I really can’t understand what’s happening.
P.S., I even added the code you wrote above in .htaccess. Nothing.
P.P.S., I deactivated every single plugin on wordpress, then I reset navigation’s data in the browser’s settings to see the results. No way. It still doesn’t work
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thanks.
Thank you very much. I will send you an email immediately.
Hi Bogdan B., I sent to contact@tagdiv.com an email but they said that my Newspaper could be not original. I ensure it’s original. My company, Libra Editrice, bought the license twice this year. I sent you the original purchase code. As you can see in the backend of WordPress, I put the original purchase code in the Activate Theme section. They said I should install Newspaper again, downloading it from my Themeforest account, but now I cannot download the item any more (I bought it on 9th March 2018) because Envato Market, where I bought the theme, deactivated the download link. I also sent to contact@tagdiv.com the email that I received from Envato Market with the purchase confirmation. I’d be glad if you help me to solve the problem, please. Bye
Hello again, I sent a request to Envato Market Help, because I couldn’t login in my Envato account to download again my Newspaper theme. They helped me and so I have downloaded the Newspaper 8.7 .zip file again. Do you want me to reinstall the theme on my site or are you still working on it?
Replied via email!
Hi, I installed the theme downloaded from Envato Market and everything works fine now. Thank you very much for your help and for the promptness of your answers. Have a nice day!!!
Ugo Clemente, Libra Editrice
Hi, even if now everything works fine on Chrome, there are still problems with Flex Block 1 on Internet Explorer 11. I can see the image of the modules, but now the title and the excerpt appear overlying the image (superimposed on the image). I mean that the image of the module appears behind the title and the excerpt like a background image. I tried to fix it unsuccesfully but I see that other people had the same problem. Can you help me? Thank you.
Ugo Clemente
Hello Clemente,
This error has been added to our list of improvements and we hope to fix it as soon as possible.
Thanks.
Hallo, I just realized that FlexBlock1 has some problems even on Safari on iPad Mini. It shows the featured image as a background of the block, behind the title and the excerpt. I hope you fix this problem soon, because our website is online now. For now I will try to replace FlexBlock with other blocks. If you have some alternative solutions, I would be grateful for your help.
Ugo Clemente
Hello libraeditrice,
Please update the theme to the latest version of it because some fixes have been made on Flex Box 1. -> https://www.screencast.com/t/ZwLEOXOS6Yha
Thanks for your understanding!
I will update it. Thank you very much
