Hello,
We have an issue when we try to save a FOOTER in the cloud templates.
When we click on “Tagdiv composer” we have this error :
Error at rows: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Can you please help us ? It’s very annoying.
Version Newspaper V10.3
Best Regards,
Adil EL MAQHOR
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello,
We are working for critical international ONG, we cannot share our credentials…
Can we plan a call to share with you our screen and show you exactly what’s happening ?
Best regards,
Hi,
For the moment the only way we can provide support is on forum and via email, also if ther is a problem, we need to investigate it in order to solve the problem, that’s way Vlad as you to send us an email. As an alternative, you can create a subdomain and copy the page and footer template there, check if the problem persist and if yes, you can provide access to sub-domain where you can have what content you want .
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
