Four Issues – Please assist

Posted in: Newspaper
Post count: 4

Hi

We have a few issues with the newspaper theme, and hope that you can help us:

1. Mega menu and Categories.
Is there a limit to the number of categories that will show on the mega menu sidebar?
I have 8 categories that should show in the side, but only 5 appear.
-How can this be changed?

2. Instagram
My instagram connection worked, but then failed to connect after a few weeks.
Now I get this error message when trying to re-connecting with instagram:
{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}

3. Random changes
The background color on the text blocks in the footer has for no apparent reason changed color, and I cannot change them back.

4. Random changes 2
The top menu line has changed position several times on its own. I have to manually move it back to its original place. And the search icon next to it cannot be moved to align with menu.
-What is going on?

Url for site:
https://agdenes.nyttnettsted.com/

Post count: 18283

Hello !

1. The limit can be set from here: https://www.screencast.com/t/1VbBoVEHSn

2. Please remove and re-connect your account as you can see here: https://forum.tagdiv.com/instagram-widget/

3; 4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 249

Had same issue as number 2 –

upon trying to reconnect –

a white screen appears with this code:
{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}

Post count: 18283

Hello !

Indeed there seems to be a problem. Our developers are working on this as fast as possible. Once a fix for this has been found we will let everyone know !

Thank you !

Post count: 4

Hi,

Good to hear that you are working on the Instagram issue.

I still have not been able to resolve issue number three.
The background text on footer has changed, and I cannot change them back.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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