Functional issues following the latest theme update (11.4)

Posted in: Newspaper
Post count: 89

Hope this finds you all well,

We are having some issues with the theme, following the latest update, in particular, the loss of clickable area in some category cards. Some cards still have the clickable area on the full card, while others only on the text.

Location: Homepage (https://thevou.com)

Category: Fashion
The card lost the clickable area on the image and works on the text only: https://ibb.co/XzzZ19q

Category: Beauty
The card is still clickable on the image and the text: https://ibb.co/q0HWG10

Category: Lifestyle
This card has also lost the clickable area on the image and the text: https://ibb.co/6vdvfpx

Check this out, it looks really weird: https://ibb.co/tH9xST0

Kindly please advise,

Post count: 35449

Hi,
I just checked your website and the flex structure do not look normal. For this I have a few suggestions. Please disable all tagDiv plugins, delete them and reinstall the plugins from Newspaper > plugins.
Make a test using only the tagDiv theme plugins, also if you have set some custom code, please remove it. In case that you use child theme, please set the main theme.
If the problem persist, what you can do is to use pa page revision
Let me know the results!

Post count: 89

Hi Calin, I have followed your instructions, the issue persists.

Also, I do not see the relevancy of ‘revision’ to our issue at all?

Can you please help us sort out the flex structure, please?

Post count: 89

This is a 10 (TEN) days issue now.

Do you call this customer support?

HELOOOOO????? ANYBODY THERE?

  • This reply was modified 4 years by E K.
Post count: 89

??????

Post count: 35449

Hello!
I already reply for this situation in this topic -> https://forum.tagdiv.com/topic/theme-problems-following-the-latest-update-11-4/#post-430063

Please contact us via email and will check it!

Thank you!

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