General Modal Image Not Working

Posted in: Newspaper
Post count: 8

Hi there,
i activate General Modal Image on my Web but it not show image when i click it
https://drive.google.com/file/d/1uJFz7ae7wpPg-qF5MVo3HkuAZIRDSyUU/view?usp=sharing
I need to manualy set Enable LightBox in every image to make it work

Post count: 21065

Hello!

Please make sure you have the latest update of the theme and plugins(11.2).
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser)and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 31

Did the Problem get solved? I got the same Problem… just stumbled upon and i can’t get it to work. Activated Modal Images, cleared Cache, checked custom css… it only works manually at the moment.

Post count: 21065

Hello!

I tested on my end and it’s should work well in the latest update.
Delete and re-install the TagDiv Composer plugin: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
If the problem is not solved, then send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

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