Geting a critical error on site after upgrading to Newspaper 10

Posted in: Newspaper
Post count: 81
Archerix
#347536
May 20, 2020 at 2:52 am

Hi

I’m getting this error

Warning: require(/…wp-content/plugins/td-standard-pack/Newspaper): failed to open stream: Invalid or incomplete multibyte or wide character in …/wp-includes/comment-template.php on line 1527

Fatal error: require(): Failed opening required ‘…/wp-content/plugins/td-standard-pack/Newspaper/’ (include_path=’.:/usr/share/php’) in …/wp-includes/comment-template.php on line 1527

What should i do?

Post count: 81
Archerix
#347537
May 20, 2020 at 2:59 am

  • This reply was modified 6 years by Archerix.
  • This reply was modified 6 years by Archerix.
Post count: 81
Archerix
#347541
May 20, 2020 at 3:08 am

Problem solved but did not understand why. The error was present only in pages, not posts. But if I enable comments on the pages, the error disappears. Ps. I’m using disqus.

Post count: 18283
Vlad S
#347842
May 21, 2020 at 9:47 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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