Getting http error 500

Posted in: Newspaper
Post count: 5
desikids
#279844
Feb 28, 2019 at 8:02 am

Hi i am getting http error 500.My website is http://momskonnect.com/ Please help me know how to roll back to initial settings.
Thanks

Post count: 35449
Calin
#279933
Feb 28, 2019 at 1:47 pm

Hi,

So this just started happening? That error would mean that there is not enough memory, we recommend a value of 256M which would be enough for most websites. Similar cases where the same 500 error was displayed, were solved by increasing the memory.
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Post count: 5
desikids
#280006
Feb 28, 2019 at 5:31 pm

This error occured after I tried to install another theme.
My website doesn’t require much memory and the current space is sufficient for me. This problem happened only after change of theme.
Please help me revert to old settings/ theme so I don’t get the error 500.

Post count: 35449
Calin
#280083
Mar 1, 2019 at 10:42 am

Hi,

Yes the wp memory wasn’t enough for the themes and plugins that you have.
You’ll need to login with FTP and remove the theme from the host or increase the wp memory , after that you can install it again, but note that you need to have the requirements like in our quid if you want to work the theme properly -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

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