Getting this error when importing a cloud template

Posted in: Newspaper
Post count: 121
what-the
#377500
Dec 10, 2020 at 7:42 am

Errors at columns: 1(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

???

Why is this error generating? Its preventing me to edit the template after saving the template.

Post count: 121
what-the
#377817
Dec 11, 2020 at 9:10 am

Hello?

Post count: 18283
Vlad S
#378222
Dec 14, 2020 at 8:09 am

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

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