Glossary plugin conflict "There has been a critical error on this website"

Posted in: Newspaper
Post count: 23
wcdt
#420669
Oct 22, 2021 at 4:11 am

Hi,
Please help with the following issues:
1.
I have a conflict with Glossary plugin (premium), the plugin works, but on the glossary term page there is “There has been a critical error on this website”. I tried to solve it with WP_DEBUG = true and other methods advised online but the problem remains.

2.
Glossary term page has a different page format than other page format (theme default format) – theme page format has width 1800px, the glossary term page format is like a mobile format or with with 800-1000px. How can I change the page format to the global default format?

Thank you.

Post count: 21065
Bettina
#420697
Oct 22, 2021 at 9:55 am

Hello!

Please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for un-tested plugins.

Thank you for your understanding !

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