Got problem with some things on the theme I downloaded

Posted in: Newspaper
Post count: 3

First of all i adore this theme, its amazing. I fell in love the first time I saw it, though I am facing some issues as when I installed it, it didn’t appear quite as the demo mode. Here are some of the errors that are not functioning right now as in the demo:
1. The menu on mobile version, gets stuck it doesn’t oppen when you are on homepage.
2. The menu is not sticky and is not staying on top of screen.
3. When I make some changes on desktop version they do not update on mobile version as: Google ads and some other changes.
4. Contact page is not completed, it only appears some sort of text.
5.The weather api is missing, and is asking to download and install.
6. Social media buttons on sidebar when you enter news feed, are only attached to tadgiv.

Post count: 20685

Hi,

1. We would need a link to your website so we can take a look at these issues. The mobile menu will be accessible as soon as the page is loaded. In some cases because of slow loading speed or maybe files that cause 404 errors (not found), the mobile menu will be delayed in it’s functionality.

Or there could be conflicts with other plugins which break the mobile functionality. We will try to identify what is the cause in this case.

2. The menu should be sticky at all times if enabled
https://www.screencast.com/t/BHd0JQZEfz

3. Maybe you have strong caching, however when changes in the website are made by you, the changes should be applied, that would be the ideal functionality. Check the cache settings if possible or CDN settings if used. The theme does not have a caching function so other factors are the cause here.

4. The contact page is a normal page, if you installed a demo it should be like there (different images however). We will take a look if you can link this page here.

5. The weather widget can be configured like this
https://forum.tagdiv.com/weather-widget/
It will work as soon as you configure it with an API key as mentioned, and valid location.

6. You will have to configure the social counter with your own data
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Edit the social counter either by editing the page with the tagDiv composer, or in the Appearance->Widgets section. Each instance of the counter has to be configured.

Thanks

Viewing 2 posts - 1 through 2 (of 2 total)
You must be logged in to reply to this topic.