My website starts with a “Grid Style 1”-Overview of the latest blogposts which is, in my opinion, pretty beautiful.
But, the first thumbnail always comes with a grey block inside – and I really don’t know how to fix this. I tried my best, but won’t get rid of this grey marker…
What can I do? Thank you for help!
Hi,
What You can do is to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and see if there are some difference or not, if the problem persists, please provide me a link where I can inspect this problem.
Thank you!
Thank you for the advice. But actually it doesn’t work.
I installed the Regenerate Thumbnails-Plugin and regenerated two times – but no change.
What can I do? The website is: https://unterrichten.digital/
Do you need anything else?
Hi,
The problem seems to be solved on old posts, but not for the one that you added recently -> https://i.imgur.com/OSAn2IZ.png
Normal the theme need to have the thumbs enable in theme panel, then those thumbs will be make when you upload an image -> https://forum.tagdiv.com/theme-thumbs/
Normal you you do not use any extra plugin that can interfere with the theme, those thumbs should be created and there should be no problems, if not, you need to manually regenerate that image using the plugin mentioned above -> https://i.imgur.com/QAtGVO9.png
Thank you!
Thanks for the reply and the help offered.
But actually, I have already tried all the options mentioned in your reply. The thumbnails are activated in theme panel (see Screenshot – screenshot thumbnails – this block is “Big Grid 8”), I regenerated all thumbnails and the one thumbnail over and over – but no change.
And I had this problem before – always concerning the latest article thumbnail in the top left corner…no idea about what to do. But it doesn’t look very good…
Thanks for help!
…and there seems to be a pre-configuration, that changes the first post-thumbnail to have a grey block inside. Because, when I change the blocks (e.g. to Big Grid 3), the first post always has this grey background block.
Is there something configured, I cannot find? I have really been looking deep inside the them panel, but cannot find anything…
So, what I found out now (using Google Chrome expert tools) is that there seems to be a grey background configured especially for this first thumbnail.
When I uncheck the background in expert tools, the grey block disappears in TD Composer.
But, when I then click on save, the change is not activated. As I am really no expert in this stuff, I am actually quite happy that I found this detail. But now, I really don’t know how to change it in TD Composer.
Thank you for help!!
Hello !
We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
