Hello, here’s an interesting one. Only half of the mega menu on my home page is clickable, the other half is not clickable. Also, my admin bar is missing. I can’t figure it out. i already deactivated my plugins and reactivated them and still nothing. What should i try next? thank you!!
Hi,
It looks that the problem related to the menu it is coming from this css -> https://i.imgur.com/PIyv6qg.png
This problem it is also aspiring when you are logged in?
The admin top bar is not display, or it is displayed a different one? If is a different one, then it can be from a plugin, for example from the Jetpack, if is not display, then it can be from a strong cache plugin, or object cache.
Thank you!
Hello, this problem with half the menu up top not working continues to happen. It works fine when I am signed in, but when I try from an incognito window, half the menu is not working. Is there a fix for this? thank you
Hello,
Please provide the link to your website and a video with the problem from your side.
Please check if you don’t have an object cache in the backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
it’s the menu up top under the header. only half of it is clickable.
it works when i am signed in but not when a user visits the site.
i added your name and contact@tagdiv to my siteground account so you can look.
i read the documentation but it doesn’t seem to be an object cache issue.
thank you
Hello,
Please use this custom code CSS ->
.tdb_header_menu .tdb-menu .tdb-mega-menu-inactive, .tdb_header_menu .tdb-menu .tdb-menu-item-inactive
{
pointer-events: auto!important;
}
Set the code in Newspaper -> Theme panel -> Custom code -> Custom CSS.
Thank you!
Hello, thank you for responding. I did this but it is still not working. can you take a look and see if i did something wrong when inserting the CSS? Thank you
Yes! i checked this morning and it is now working! Thank you so much for helping me and figuring this out. I appreciate it!!
Hi,
I’m glad!
Have a wonderful day!
