Hello.
Once you go to my website on mobile, and you click the hamburger menu, it doesn’t work, and the website is frozen. When I check this on desktop but mobile view, it works just fine.
I tested following things:
Disable plugins.
Delete cache.
You can check the problem on : https://www.brain3r.com
Hello,
I just checked now the website and the mobile menu works well -> https://we.tl/t-ltuUqpBAPJ
I saw you use mobile theme plugin, for this, you need to set the menu in Theme Panel -> Mobile Theme -> Header -> https://imgur.com/vJIYKI5
Thank you!
Hello Anamaria,
I disabled the mobile theme plugin, it should not be activated.
I checked, and the problem still occurs, specifically on the chrome webbrowser : https://www.youtube.com/shorts/BVmTDG0EJik
But other browser it seems to work as should.
Hello,
I checked the website on Chrome and for me, the menu works well -> https://we.tl/t-RxkeFgdbNW
Thank you!
Problem still occurring, other users also experience this problem : https://forum.tagdiv.com/topic/hamburger-or-menu-loading-or-not-in-mobile-view/
I sent an e-mail to support.
Hi,
Each one was a different problem, from what you saw in the video, the menu works well, and you have no errors in the console. You said that it works well on some browsers.
Also, please check the date of the topics, those are old.
An example related to the same problem but different solution
-> https://forum.tagdiv.com/topic/mobile-menu-not-working-37/
-> https://forum.tagdiv.com/topic/hamburger-menu-stopped-working-correctly/
Thank you!
