Having trouble manually updating the theme without it breaking my site

Posted in: Newspaper
Post count: 6

I realized I was behind in the theme updates (my other themes have easy auto updates) and am running v9.8. I also had a malware issue from the tagDiv plugins that I had to clean up.

I tried to update to the current version but it completely breaks my site. How can I update without it messing up the site?

Post count: 27744

Hi,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

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