Header – Edit template dont save

Posted in: Newspaper
Post count: 3

I cannot save any changes made in the header template.

Capture

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 3

Hi! There are no conflicts between plugins and the specifications are ok. Only the header template is failing, the rest works normally, but in this I cannot save my changes.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.