Header live Search broken ?

Posted in: Newspaper
Post count: 58

Hi Guys,

I have on my site (techpress.net) header live search enabled. However when i search a post it does not show the results in the results page, it does show live search results but not on the search page.

For example, visit my website and then click on search and type Jatin and click on search button, it will say no results.
But there is a post with my name which is shown in header live but not on the results page. similarly the other searches do not work.

How to make my search more effective on my website. Whats the difference between Header Live Search and Mobile Live Search.

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.

Thank you !

Post count: 58

Not using any plug-in, its a plain vanilla wordpress running only newspaper x. There are no conflicts but search function does not seem to work efficiently. what should i do ?

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 58

Sure Thanks VLAD.

But have you tried and checked and think its broken. Can you please visit my site and have a look and search for a post. I just want to know if its by design or an issue.

Post count: 18283

Hello !

This doesn’t seem to be a known issue. We would like to investigate and see what are the issues.

Thank you !

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