HELP ! Theme Panel not working (infinite loading)

Posted in: Newspaper
Post count: 6

Support team,

After updating theme to ver 3.8 Ive got several problem :

1. Missing header Ad
2. Theme Panel cannot save any customization or any change I’ve made. Everytime I click the “Save Setting” button, its only show pop up endless loading.

Pls advice
my web is : berapaberapa.co

Thanks.

Post count: 32

i dont know why but i have this problem too. maybe it helps you; https://forum.tagdiv.com/topic/theme-settings/

Post count: 8

EASY

I had the problem before, and no one could help me

1 – login into your CPanel
2 – From Software/services chose Select PHP Version
3- chose another PHP version if you use 5.3 change to 5.5 or if you use 5.5 change it to 5.3 and it will work
The themepanel not working for me with PHP version 5.3, i changed it to 5.5 and it work fine for me

Sorry for my english 🙂
BaBa

Post count: 6

@orcn : did you fix the problem yet ?

@BaBa : My xampp php version 5.5 and cpanel current version is 5.3
Unfotunately I cant change the php version in my cpanel, its a feature I have to
request to the supporting team.

Any other solution will be great !

Thanks

Post count: 3343

Hi,

@sempak
can you give us your site url to make an inspection. Do you have *.js conflicts? Can you take a look with an inspector?

What you can do is to disable all plugins and see if works. Can you give use more details about your server, config, etc.

Thanks!

Post count: 8

Unfortunately, Marius, it’s not. Js or plugin
I’ve tried everything, I deleted all plugins, I deleted EVERYTHING, wordpress, theme, starting from 0, and had the same problem
after several days of struggle with the problem, I found out that because my php version

Contact your host and hear about if they can help you to change the PHP version
but try as Marius says, but do not think it will help … sorry

Baker

Post count: 6

@Marius
I did. Disable all plugins, even I reinstall the wordpress twice but nothing.
Please fix the hole its kinda frustrating.

cPanel Version 11.42.1 (build 13)
Theme x3
Apache version 2.2.25
PHP version 5.4.19
MySQL version 5.5.36-cll
Architecture x86_64
Operating system linux
Perl version 5.10.1
Kernel version 2.6.32-358.18.1.el6.x86_64

@BaBa
My host provider already updated to Php version 5.4 which the latest version that they have. I’m afraid it couldnt solve the problem, since I’m using Php version 5.5 in my Xampp. Now I have to wait 1×24 hour cuz they migrating the server, meanwhile worrying it wouldnt fix the issue.

Its a hurry up and wait situation.

Total down time, 6 days. Damn!

Thanks mate.

Post count: 3343

Hi,
Can you give us access to your WP and FTP to take a look? Send the access via email at contact@tagdiv.com

Thanks!

Post count: 32

is it solved ?

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