Hidden element still showing

Posted in: Newspaper
Post count: 500
Mark Gilbert
#520706
Nov 12, 2024 at 5:16 pm

Hello – please see this video below: I hide an element but it still shows. Why? I think this feature used to work.

Rows hide ok. Thanks

https://app.screencast.com/I20mV3syNMITd

Post count: 27744
Anamaria
#520751
Nov 13, 2024 at 9:16 am

Hello,

I just checked, and this works well, so there is another issue. You have a plugin conflict, or you have an object cache, so please clear the cache and CDN a few times https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Post count: 500
Mark Gilbert
#520820
Nov 13, 2024 at 4:52 pm

Hello Anamaria – thanks for this. I have deleted the page cache in Super Cache several times and had my host disable and re-enable object cache in the wp-config.php file. No file called “object-cache.php” exists in my WP. I still cannot hide any Flex Block 1 article.

Ad Box and Button elements are hiding fine. Flex Block 1 will not. I cloned one of my Flex Block 1 articles and changed it to Flex Block 3 – it hid fine. Is there a problem with Flex Block 1?

Thanks

Mark

Post count: 27744
Anamaria
#520847
Nov 14, 2024 at 8:25 am

Hello,

I tested it with Flex Block 1, and this is hidden. Can you please contact us via email to check it?

Thank you!

Post count: 500
Mark Gilbert
#520887
Nov 14, 2024 at 12:17 pm

I have just emailed. Thanks

Post count: 27744
Anamaria
#520889
Nov 14, 2024 at 1:11 pm

Hi,

Please provide the password.

Thank you!

Post count: 500
Mark Gilbert
#520894
Nov 14, 2024 at 1:38 pm

I think it was in the mail I sent, under the URL. Thanks.

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