Hi Guys, firstly great theme. Just recently, only with my home page, the minute I want to edit it with TD composer, I just all the code showing. Not really sure what to do? See screenshot here: https://prnt.sc/kknr6o
Hello Trey,
Do you are using the latest version of the theme installed via FTP way? If not, please do this according to our documentation, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, try to make a new install to another sub-domain for testing and check it with a fresh theme install.
Thanks for your understanding!
Hi Catalin,
Thank you for your response.
So I followed the documentation on how to update via the envato market plugin. That said my theme was the latestest, but was still saying 8.7, when I know there is a version 9. So I tried to upload via ftp, which worked, but then it said my plugins were deactivated, because the were not compatible (all the TD plugins).
So, I re uploaded the plugins. Now, just with TD-composer, when activated i get an http 500 error.
I have checked my system status via the newspaper system status and the only thing is possibly my wp memory limit, which is currently 40mb.
Any advise on what to do? I will contact my host to see if I can bump it to 64mb.
Hello Trey,
We recommend only the FTP for updating your theme and also, most important is to have the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hi Catalin, Its taken some time, I have the correct system settings. But now, what happens is, if I view a page I’ve re created as my home page, if i view it as as a basic page, ie the eye icon when editing the page, it comes out perfectly. BUT the minute I assign it as my home page, I get a blank page. If I try edit the original home page, I still get the issue of only displaying the code.
Hello Trey,
Please send us an email at contacr@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
