Home Page Malfunctioning Unusually – Local_News

Posted in: Newspaper
Post count: 18

Hello,

We’ve just migrated to Newspaper – Local_news.

Our website is among the best sites in the world in a niche market and we can’t afford any bugs on the site when it’s live.

Currently, the homepage on both mobile & PC is showing only ‘Latest Posts’ and the whole theme disappears. However, without any fixation, it returns back to normal. This has happened twice in the past two days only.

Examples as follows:
Website when everything is fine – http://prntscr.com/nc92gx
Website unusual behavior – Mobile: http://prntscr.com/nc931m
Website unusual behavior – PC: http://prntscr.com/nc9498

Do you know what can be causing the issue?

Post count: 5

I’m having the same issue. Nice site btw.

Post count: 18

Still waiting for the response.

The site now suddenly shows – http://prntscr.com/ncnihz

Please help!!

Post count: 35449

Hi,

Usually when the mobile version appear on desktop are some problem with cache plugin, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Post count: 18

We’ve been using W3 Total Cache for over 5 years now and everything seemed fine yet. Do you have a specific solution to this, please?

Post count: 35449

Hi,

Unfortunately, the W3 Total Cache plugins has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

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