We’re running into a weird problem with our home page. The block elements will display perfectly for a time, and then when we check back hours later, the only thing that displays is the header and menu. Selecting “edit page” and then “update” will cause the block elements to display and work again, but the home page keeps eventually reverting to being, essentially, blank. When I try to use TD Composer to edit the home page, I get this error message:
Error at rows: 2(models) : 1(dom). The model does not match the content
I have looked through the other forum messages and have seen the recommendation to edit the .htaccess file. My attempts to do that yesterday broke the site, and I had to revert to a backup to get things running again.
What can I do to keep the home page working?
Our url is http://www.akledger.com
Please let me know if you need any other information. Thank you.
Hi,
I would suggest that you check the theme requirements guide. Check if there is enough WP memory and the necessary PHP extensions are available (especially mbstring – https://www.screencast.com/t/YX4mKZmlUPFw)
Also, try the suggestion from this topic and add the mentioned code in the .htaccess file
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
Also, disable all of the untested plugins, clear all the caches, purge CDN files and check the results.
Let us know the results.
Thanks.
