Homepage design disappear again after re-install the new Newsmag template

Posted in: Newsmag
Post count: 11

I don’t know what I did wrong, the homepage design is gone again and only left with unconstructive text.

What I did yesterday was add some pages for Directorist plugin

Please help and tell me what I did wrong and how to make it right

  • This topic was modified 1 year by kyrgystar.
Post count: 20688

Hi,

I believe you are using Newspaper, not Newsmag. Even if you reinstall the theme, this should not cause problems however. Neither should adding new pages on the website. Something else must have caused the problem.

If you or the hosting have a website backup from before the issue happened, I suggest restoring it. Most hosting providers make regular backups for the websites, please contact them and ask them if they can restore a recent backup from before the date the issue happened. That would be the best choice in this case, because the website looks like it was reset and has no content from what I see. Please contact them and ask them about the backup system they provide and if a backup can be restored.

Let me know if they can help.

Thank you!

Post count: 5

The same issue happened for me as well, I had to reinstall the supporting plug-ins coming with the theme, like tagdiv cloud library, tagdiv editor etc., then it was working. But still I am facing issue to add new page or edit existing page, it leads to a blank page.

Post count: 35449

Hi Abraham John,
Please make a test using only tagDiv plugins, also make sure that the theme requirements are set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, please make a full backup and contact us via email at contact@tagdiv.com. Provide temporary WP-Admin access, and we will investigate the issue.
Thank you!

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