Homepage white screen

Posted in: Newspaper
Post count: 5

Hi Guys,

I’m considering changing themes to Newspaper, I have purchased and installed the theme and required plugins and demo content onto dev server http://128.199.171.193/.

Unfortunately I’m just getting a white screen when I try to hit the home page http://128.199.171.193/, I’m not really sure what I have done wrong, but I’d like to try to sort this myself without involving my dev because at this stage I’m just testing it out.

Cheers,
Mick

Post count: 9544

Try with just the visual composer plugin and no other plugins installed/active (e.g., no reason to use a woocommerce plugin if not usinf WC). Try not using child theme. Make sure you have at least 64MB allocated to WP. Make sure the paths are correct for WP to find itself.

Post count: 7909

Hi,

Thank you Chris!


@marcar
I have also checked your site and it seems that you have fixed the issue, for future please check our documentation and make sure you install/update the theme properly – https://forum.tagdiv.com/how-to-update-the-theme-2/ and if you have issues always is recommended to disable all plugins except Visual Composer, clear all caches to make sure that it is not a plugins issue, like Chris suggested. Also for System Status parameter please check this guide – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

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