https://www.screencast.com/t/4sdIiXEkjkM6
Hello, quick question.
I am trying to insert the shortcode from the plugin Contact Form 7, I inserted the shortcode through the Gutenberg Editor, but I’m well aware that I can do so through TD Composer as well, but I’m having problems with the WP Editor on TD Composer because it takes forever to load. Therefore, I inserted the shortcode through the Gutenberg editor, but when doing so, the category overlaps with my header. I can’t change it in the TD composer for some reason, and I can’t set a template because it is a page.
Thanks.
Also, is there any way that I can fix the WP Editor load issue?
Hi,
The logo is overlapping your content because you are using for the page template the “Page Builder + Overlay Menu” -> https://i.imgur.com/6NK6759.png set it on default and the problem will be solved.
For the problem with tagDiv Composer, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Thank you!
Hello, thanks for the reply.
I changed it to default, updated it, and checked it, but the problem still exists.
Thanks.
Also, for the problem with the tagDiv composer, I am quite positive that I have met the requirements, but I’m not exactly sure on how to check it, but I’ll verify it with my host if needed. But I’ve deactivated all my plugins (except all the tagDiv plugins) and the problem still exists.
Thanks.
Hi,
If is not from the page, then it can be from header, maybe you are using an overlap header, it will be more easy if I have your website link to inspect this.
Most of the system status can be checked in Newspaper > System status, these need to be set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
Hello, the website link is: https://valorvortech.com/
For the contact page where the issue is, it is: https://valorvortech.com/contact/
Thanks.
And as for the System Status requirements, my site meets all the requirements, but I’m still unable to edit content in the column text box.
Thanks.
Hi,
Yes, I was right, the header that you have is an overlay header, this can be solved in more ways, you can use a custom css to move the content down -> https://i.imgur.com/znAF7hd.png
.page-id-13 .td-container-wrap{
margin-top: 200px;
}
The code need o be set in theme panel> custom code> custom css.
Another way is to use other cloud header on that page -> https://i.imgur.com/04JqPMc.png
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
