How do I restore to previous version?????????

Posted in: Newspaper
Post count: 1

I have updated to 11.3 and it completely corrupted my website.

It contains so much errors which includes, mobile versions are showing different version of website instead responsive.

Also, previous posts pages are totally corrupted and it takes 30 seconds to show with broken css.

So how I do downgrade to previous version?

I should’ve backup my files before update but I didn’t because I trusted your updates.

Thanks you for destroying my website……

Post count: 27744

Hello,

Please make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, if you use elements from tagDiv Standard Pack plugin).
It is also always advisable to back up all files and database, no matter what update you make to WordPress, theme, plugins -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://wordpress.org/support/article/updating-wordpress/
Also, to be able to help you efficiently, please provide more details, screenshots, link to your website to can understand the problems.

Thank you!

Post count: 20

I have the same problem on my http://www.craycle.com website. After the update, all buttons and content related to woocommerce turned into css codes. My site is completely gone. I’m in maintenance mode now, what should I do? Unfortunately I forgot to backup too. I need help really.

Post count: 20

I noticed something, woocommerce elements are missing. Probably the buttons and product lists related to it appear as css code and do not work. The product pages are also completely gone.

Screenshot: https://craycle.com/wp-content/uploads/2021/10/problem.png

Post count: 27744

Hello,

Please make sure you have the tagDiv Shop plugin updated and activated => https://i.imgur.com/ThJ7pZR.png

Thank you!

Post count: 20

Thanks for your reply. My website using for a mounth as e-commerce site. Everthing was fine until update the theme to 11.3. tagDiv Shop plugin updated and activated already. I need help more.

Post count: 20

We are solved problems with Calin’s helps. Thanks for your helps…

Post count: 27744

Hello,

From what my colleague told me it was about plugins that were not activated.
I’m glad my colleague was able to help you!

Thank you!

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