I try to save a change in my TagDiv Composer, but it fails. I have to force the exit to register the change and it is annoying.
When I click save, the button is in an infinite loop and is not saved and it really stresses me out.
All the settings match the requirements and the problem persists.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Dear gentlemen, I have already provided the requested facilities and I am still waiting for your support with the solution.
Hi guys,
I cannot change my TagDiv Composer, when I click on save button. The save button is in an infinite loop and is not saved.
Can you please help me?Thanks.
just great!
Hello @cypresshill !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
https://ibb.co/hBGgmNs System Status Tab screenshot. Thanks!
Hello !
We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Thanks! I send a e-mail.
