Hello AdamAL,
Please notice that all of your content which you have added it to your website will be loaded in your database. Also, notice that you can export/import the Theme panel settings from your Theme panel, like this -> http://screencast.com/t/r3W9cn5X02j and for more information about this process you can check here -> https://forum.tagdiv.com/import-export-theme-settings/ We recommend that for each major change or moved to another website or major update, please make a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups Also, please notice that another good way in this regard is to use the Child Theme if you want to make some custom modifications through code. For more information about this feature, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope this helps!
Thanks.
Hello AdamAL,
Please ensure that you are using the latest version of Visual Composer, like 4.12 version. Make sure that you have disabled and have deleted the old version of it and then, from your Premium plugin you will have to install the latest version which comes bundled with the theme, like this -> http://screencast.com/t/ebUWAaS9 For more information about how you can install your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Hope this helps and let us know how it goes!
Thanks.
Hello AdamAL,
First of all, please make sure that you are using the latest version of the theme with the latest version of required plugins (Newspaper 7.4 with Visual Composer 4.12.1 and Social Counter 4.1) in order to achieve best results. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN files, clear all your server cache (and if you do not have any access in this regard, please request this to the hosting provider to clear all of these) if you are using the CDN system and install only the plugins that come bundled with the theme and rule out the conflicting plugins.
For your latest problem, please try to regenerate all your thumbnails using this guide -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hope this helps and let us know how it goes!
Goodmorning!
I folloW your instructions, but problems are still here…
Envato send a new theme update and i have one more problem.
I have and the mobile menu in my site!(desktop version) Why?
Hi,
Please try to update your Social Counter to the latest version of it -> 4.1. Please disable it, delete it from Plugins area and then, from Premium Plugins section, please install from there because that version comes bundled with the theme and should work as properly.
Hope this helps!
Thanks for the message!