How to setup comments with the reply comment thread?

Posted in: Newspaper
Post count: 40

My website comments only show comments one below another. There is no reply comment thread.

Please let me know how to setup the discussion thread. Thanks

Post count: 27744

Hello,

Please provide more details about what you want to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Post count: 40

I cannot reply to a comment. How can I setup the discussion to reply to a comment. Currently my website can only write comments but cannot reply to a comment right below the original comment.
https://pagegoo.com/this-castle-with-hollywood-history-can-be-yours-for-1-64m/

  • This reply was modified 3 years by herbal.
Post count: 27744

Hello,

I just checked, and you have the reply option -> https://i.imgur.com/QqXXarj.png
I recommend you use a Single Post Template and check the results.

Thank you!

Post count: 40

Hello,

You still have not answer my question. I said I cannot reply to a comment. Yes, there is a reply button. Please try to reply to a comment, then you will know what I meant. The reply comment will NOT appear right below and indent to the original comment. It will appear as if you just write a new comment. This is very frustrated.

Post count: 27744

Hello,

If you use a Cloud Template, this problem is solved.
Please check this guide to import a cloud template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Post count: 40

I don’t use Cloud template. This does not help at all.

Post count: 27744

Hello,

Indeed, using a standard template, there is a problem with the reply to comments.
This will be fixed in the next update.
Also, we recommend using cloud templates; they are more flexibility and have more options.

Thank you!

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