Hi,
You can remove the comment count from the blocks using this option from theme panel -> https://i.imgur.com/F5Q1tDg.png also in order to remove it from posts you can use these settings for standard templates -> https://i.imgur.com/iRudzRZ.png if you are using a PRO Demo or just a single post template from tagDiv Cloud Library for posts, then you need to edit it with tagDiv Composer and use the right click on the elements you want to remove. -> https://i.imgur.com/tEctz6F.png -> https://i.imgur.com/eZNPb6Q.png using other ads.
Thank you!
Hi,
Please provide some details about the way you made the update, the update should not make any changes in theme settings from theme panel and pages/posts settings only the settings from theme files will be lost.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide me a link to your website to can inspect these problems, in this way i will be able to provide an working answer.
Thank you for your understanding!
Hi,
I do not understanding what do you mean from “generic leaderboard ad script”, we do not have any script for ad, that is why I can not provide an answer, you need to be more clear. maybe you are referring to the banners, if yes, then you can get the code for banners from our documentation -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
If this is not what you mean, please provide some more details.
Thank you!
OK LETS TRY THIS AGAIN.
GO TO THEME PANEL
THEN CLICK ON ADS
THEN CLICK ON HEADER
SEE THE BOX NEXT TO “YOUR HEADER AD”
WHAT IS THE GENERIC SCRIPT THAT WAS IN THAT BOX.
I NEED THE SCRIPT THAT WAS IN THERE PRIOR TO WHEN I UPDATED AND IT WHIPED OUT ALL MY SETTINGS!!!!!!!!!!!!!!!!!
Hi,
Pleas note that the theme update do not remove the ads set in theme panel, maybe there was other problems or plugin conflicts.
Also please note there is no way for me to know the code that you have set in the theme panel, the only code for ads/banners that I can provide is the one date comes when you install a demo -> https://i.imgur.com/nLNqdB0.png and this code I already provided to you -> https://i.imgur.com/rfbqSYj.png -> https://i.imgur.com/SvpdCnQ.png -> https://i.imgur.com/m8QHj5z.png -> https://i.imgur.com/YmWleLS.png
Thank you for your understanding!
Hi,
I just show you in the above screenshots. The code is in our documentation -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ did you checked it? if is hard for you to identify it there I will set it for you in a pastebin -> https://pastebin.com/xc2hgtfM
If you make the update according to our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/ you need to have a backup, you can sett the backup and we’ll make the update to see if there it is a problem and the theme panel code is removed or not.
Thank you!